Health by Design

April 23 & 24, 2026 / 500 University Ave

Register Now →

Agenda

Program Format

This program is delivered in-person over 2 days in downtown Toronto (500 University Avenue), with some asynchronous pre and post work completed online.

Program Schedule

Pre-Program: Learners are sent the Health Design Thinking textbook, a notebook, and a list of readings, videos, and podcasts to prepare for the program. There is an online reflection exercise to complete prior to the program.

Day 1 (April 23, 9:00 AM – 4:30 PM):
Foundations and Empathy

09:00

Registration and Welcome (Light Breakfast Provided)
Orientation, introduction, and goals.
09:15

Immersion and Overview of Human-Centered Design
Foundations of design thinking, healthcare context, and reframing challenges.
10:30

Break
10:45

Empathy and Qualitative Research Tools
Ethnographic methods (e.g., interviews, observation, AEIOU).
12:00

Lunch (Lunch Provided)
12:45

Sensemaking and Data Synthesis
Turning research into insight, journey maps, and need statements.
14:30

Break
14:45

Defining Opportunities and Challenge Frames
Clarifying key user problems to guide ideation.
16:30

Conclusion of Day 1

Day 2 (April 24, 9:00 AM – 4:30 PM):
Ideation, Prototyping, and Implementation

09:00

Welcome and Reflection on Day 1 (Light Breakfast Provided)
09:30

Creativity and Structured Ideation
Divergent thinking tools, analogies, brainstorming, and idea convergence.
10:00

Break
10:15

Rapid Prototyping
Low-fidelity prototypes and iteration techniques.
12:00

Lunch (Lunch Provided)
12:45

Field Testing and Feedback
Simulated or real user feedback and learning from tests.
14:30

Break
14:45

Implementation Planning
Translating prototypes into practice and barriers and enablers.
16:00

Closing and Reflection
Team presentations and next steps.
16:30

Conclusion of Day 2